“I’m self employed and didn’t have any accident cover. So when I broke my wrist playing cricket three years ago I was without any source of income for a few weeks. This left me in a difficult financial situation, one that I didn’t want to find myself in again. Bespoke Financial were recommended to me by a personal friend, so I gave them a call. The very charming and friendly. Oliver came to see me and my partner, he talked us through all the insurance options available. He explained everything very clearly and didn’t try to sell us anything we didn’t need. I now have no worries about how the bills will get paid if anything unexpected should happen. We now have excellent insurance cover for me my partner, our family and our home. I cannot recommend Oliver and Bespoke highly enough.”
“Can’t thank Ollie enough. He sorted me out with life cover and critical illness as well as income protection. Ollie was the only person that managed to get me cover without a ridiculous price and loads of extras giving me piece of mind due to what I do for a living as well as getting cover for the Mrs. Would recommend this guy to anyone, he’s easy guy to talk to, professional and is always just a call away if you need to ask anything.”
“I approached Bespoke Financial Yorkshire because my current life and critical illness cover was two years old and needed refreshing. I wanted to give my business to a local company who would get to know their customers and would understand exactly what I wanted from my insurance cover.
Oliver Lodge from Bespoke helped me by being the local company that came to my side when I needed them most. From the very first phone call I knew this was the company I wanted to give my business to. After a brief phone call I made an appointment for Oliver to come round and look at my current insurance arrangements. Within the hour he had looked at not only my life and critical illness but my home and contents insurance. He explained precisely what was covered and what I wouldn’t be covered for. We discussed the amount of life cover we wanted and he did his best to find that. At the end of the hour he gave us our quotes and we were so happy with them we signed up straight away. Oliver went above and beyond and made sure the insurance cover was everything we wanted, even going away on certain items and ringing the brokers to try get cover for motorsports. Nothing is too difficult for Bespoke Financial.
A year later I didn’t expect I would be calling Oliver to discuss a claim on the insurance in an extremely stressful time Oliver took time out to help me make my claim and I can honestly say the way he approached the situation told me he really cared about his clients, he spoke to me regularly about the claim and made it one of the easiest and least stressful processes I have been through, which in a time of complete upheaval was a massive relief, I felt like I was in safe hands. It took 6 weeks for our claim to go through from making the claim to payment and I can say without doubt I think this was down to Oliver, we knew exactly what we could claim for and what paperwork we had to provide and this made the process easy.
One thing I liked was the family feel that the business creates Bespoke Financial make you feel like you are the only person they will speak to that day, they take the time to understand the clients and provide a service that will meet the customer’s needs. Unlike other big companies Oliver fully explained every policy right down to the smallest detail. This is the reason why I always renew with bespoke financial, who provide a two yearly review to ensure you are always on the best deal.
I found the experience like a breath of fresh air. Without them I would be stuck with insurance I didn’t fully understand because I couldn’t ask the questions without going through a call centre. With Bespoke financial they are literally a phone call away.
I would recommend Bespoke Financial to people who need any type of insurance. They make insurance simple.
Michael Aylott and Emily Mattison
“Being a self employed dad with a family, me and my wife were looking for cover to help us if there was ever a difficult time in our lives eg if there was an accident or an illness as you never know what is round the corner. I contacted Oliver as I’ve known him for a long time. He’s a brilliant guys and knows his stuff. The service we have got has been outstanding especially when I had my accident I was worried that I could not work and Oliver sorted it all out with my wife we got paid out straight away taking away any stress . The cover we have got was better than any other we looked at and would recommend to anyone”